False declines, persistent login challenges and friction-ridden onboarding processes are all examples of customer experience (CX) issues that can stem from unoptimized anti-fraud strategies that fail to take the CX into account.
These issues impede the journeys of loyal customers, causing frustration and, at worst, adverse impacts to revenue and relationships. Failing to recognize existing customers doesn’t only jeopardize the experience; the business as a whole suffers.
In this Research Report, you’ll learn:
- The top enterprise fraud concerns now.
- Why fraud must be treated as a CX problem.
- How CX and UX teams can collaborate to fight fraud and CX friction.
See how the award-winning Deduce Identity Insights helps businesses streamline user identification for better fraud prevention and customer experience.
About Deduce
Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.
Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.