Research Report

Customer Experience: The Ultimate Victim of Fraud

S&P Global Market Intelligence Business Impact Brief
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False declines, persistent login challenges and friction-ridden onboarding processes are all examples of customer experience (CX) issues that can stem from unoptimized anti-fraud strategies that fail to take the CX into account.

These issues impede the journeys of loyal customers, causing frustration and, at worst, adverse impacts to revenue and relationships. Failing to recognize existing customers doesn’t only jeopardize the experience; the business as a whole suffers.

In this Research Report, you’ll learn:

  • The top enterprise fraud concerns now.
  • Why fraud must be treated as a CX problem.
  • How CX and UX teams can collaborate to fight fraud and CX friction.

See how the award-winning Deduce Identity Insights helps businesses streamline user identification for better fraud prevention and customer experience.

About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.

Research Report

Enabling Trust in Online Digital Commerce

An Introduction to the Deduce Platform
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Most online businesses struggle to reduce fraud losses. However, incorrectly identifying returning customers or producing false positive data during account opening is also costing businesses massive amounts of revenue.

Identity-backed behavioral intelligence at scale can address fraud risk and optimize trust across the user experience.

TAG Cyber CEO and Founder Dr. Edward Amoroso details the customer identity and customer trust challenges digital commerce faces today, outlines how the Deduce platform can help solve these challenges, and offers an implementation plan for effective CIAM and fraud prevention.

In this Research Report, you’ll learn:

  • What Is Customer Identity Fraud?
  • The Pivotal Role of Customer Identity Access Management
  • The Missing CIAM Platform Ingredient
  • Techniques for Reducing Identity Fraud Risk and Providing Trusted User Experiences

See how the award-winning Deduce Identity Insights solution can help you resolve the security-CX dilemma.

About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.

Research Report

Elevating Customer Experience with Behavioral Intelligence

Optimizing customer journeys for security and CX with identity intelligence at scale
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Customer experience needs improvement. A staggering 60% of customers frequently experience long wait times when interacting with brands. Nearly as many have to answer repetitive questions or endure slow support processes across all touch points.

In today’s era of convenience, what can be worse than asking customers to endure this additional frustration throughout the customer journey? Asking them to exert the effort without providing tangible value in return.

CCW Digital Principal Analyst & Director Brian Cantor details the current state of customer experiences and uses insights from Deduce CEO Ari Jacoby to show how brands can improve CX, security, and customer trust with identity intelligence at scale.

In this Special Report, you’ll learn:

  • Why existing experiences erode customer trust.
  • How to personalize experiences with identity behavioral intelligence at scale.
  • How behavioral intelligence makes customer centricity possible.

Download your copy to learn how Deduce Identity Intelligence can strengthen your security and streamline your customer experience.

About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.

Research Report

Fraud Reduction Intelligence Platforms

This KuppingerCole Leadership Compass Report provides an overview of the fraud reduction intelligence platforms market to help you find the best solution for your needs.
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“Deduce is focused on transaction analysis speed and efficiency. Though they process high volumes of data, they do not retain PII within their systems so as to facilitate compliance with privacy regulations. Their alerting product can render decisions about impossible travel and quickly disseminate that status to downstream applications.

Moreover, Deduce has a unique Go-To-Market strategy, targeting eCommerce infrastructure providers rather than individual eCommerce vendors, which will likely facilitate adoption.”

In this research report, you’ll learn:

  • Why consumer-facing businesses implement fraud reduction intelligence platforms.
  • How user behavioral analysis capabilities are expanding and getting more detailed in terms of transaction-level attributes.
  • Why Deduce is a Vendor to Watch in this space.

See how the award-winning Deduce Identity Insights solution uses Real-Time Behavioral Intelligence at Scale to prevent fraud and protect the Trusted User Experience.

 

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About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.

Research Report

On the Radar: Deduce Offers ATO Protection Based on Crowdsourced Login Data

Omdia Research outlines the risks that account takeover (ATO) and account creation fraud pose to companies that do business online.
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Omdia explains how Deduce Identity Insights can help prevent fraud and improve customer experience.

In this research report, you’ll learn:

  • How organized criminals leverage technology and stolen data to launch ATO attacks at scale.
  • How Deduce provides Behavioral Intelligence at Scale that’s matched only by MAAMA companies.
  • How Deduce Identity Insights can help detect sophisticated ATO attempts.

See how the award-winning Deduce Identity Insights platform provides Behavioral Intelligence at Scale to streamline trusted user authentication and prevent fraud.

About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.

Research Report

Reduce the Cyber Risk of Account Takeover

In this interview with Deduce founder and CEO Ari Jacoby, the TAG Cyber team digs into the growth of account takeover and account creation fraud.
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Because criminals can easily find stolen and leaked consumer identity data to use in ATO attacks, legacy authentication strategies that rely on static data are at a disadvantage against fraudsters now and over the long term.

The solution is Behavioral Intelligence at Scale, drawn from a consortium of websites and apps that share properly permissioned data on hundreds of millions of unique identity profiles and more than 1.4 billion daily interactions. Deduce Identity Insights uses this data to provide risk and trust signals that can prevent ATO fraud without adding friction for trusted users.

In this research report, you’ll learn:

  • How ATO attacks happen.
  • How Real-Time Behavioral Intelligence at Scale powers the Deduce risk and trust engine.
  • How Deduce Identity Insights addresses and mitigates ATO risk.

See how the award-winning Deduce Identity Insights platform delivers actionable insights to enhance the Trusted User Experience and prevent ATO fraud.

About Deduce

Deduce sees 89% of new customers before they arrive at a new site or app and 43% within just hours, to stop new account fraud and first checkout fraud. The ever-growing Deduce Identity Network is the largest independent U.S. real-time identity graph in cyber risk and fraud, with activity data on more than 660M profiles engaged in more than 1.5B daily interactions across more than 150K websites and apps, delivering Identity Insights at a scale, recency, and frequency unavailable anywhere else.

Deduce honors and awards include the #1 spot in the Security category of Fast Company’s World’s 50 Most Innovative Companies for 2022, 2021 Fortress Cyber Security, Global InfoSec, and silver Edison Awards, as well as spotlights from CSO, Artificial Intelligence Excellence, and more. Learn more at deduce.com.